Privacy Policy

Last updated: August 28, 2026

Your privacy matters. Nomo only collects what's needed to make the app work, and we never sell your data. This policy explains what we collect, how we use it, and your rights.

What we collect and why

Account information

Your email address and name (for account creation and authentication via Supabase Auth, including Apple Sign-In and Google Sign-In).

Links and content you provide

URLs you share or submit (TikTok, Instagram, YouTube, WhatsApp, webpages) are sent to our backend to extract travel-related details. We process the publicly available content at those URLs — we do not download, store, or redistribute the original videos or media.

Trips and itineraries

Trip details, stops, itinerary days, and collected links are stored in our database (Supabase/PostgreSQL) so you can access and edit them across devices.

Location

With your permission, Nomo accesses your device location to show your position on the trip map and to help locate nearby stops. Location data is used on-device and is not stored on our servers.

Gmail and reservations

If you choose to connect your Gmail account, Nomo can scan for booking confirmation emails (flights, hotels) to auto-populate trip details. Email access is read-only, limited to reservation-related messages, and processed on our servers only to extract booking data — we do not store or read other emails.

Calendar

If you enable calendar sync, Nomo can add trip stops to your device calendar or Google Calendar. Calendar access is limited to creating and updating Nomo-related events.

Photos and files

If you attach photos or files (e.g. screenshots of travel recommendations), they are processed to extract travel information. Uploaded files are not stored permanently on our servers beyond the processing window.

Analytics

We use PostHog for basic product analytics (screen views, feature usage, crash reports). Analytics data is anonymized and used solely to improve the app. We do not build advertising profiles.

Purchases

In-app purchases are processed by Apple (App Store) or Google (Play Store). We receive a purchase receipt to unlock features but do not have access to your payment details.

AI processing

Nomo uses third-party AI services (including OpenAI and Groq) to process transcripts, generate itineraries, and power the chat assistant. Content you provide (links, trip preferences, chat messages) may be sent to these providers for processing. We do not use your data to train AI models. Please review our AI providers' privacy policies for details on their data handling.

Third-party services

Nomo relies on the following third-party services, each with their own privacy policies:

What we don't do

Data retention and deletion

Your account data and trips are retained as long as your account is active. You can delete individual trips at any time from within the app. To delete your entire account and all associated data, use the account deletion option in the app settings or contact us. Account deletion is permanent and processed within 30 days.

International data processing

Nomo's servers and third-party providers may process data in the United States and other countries. By using Nomo, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the address below.

Children's privacy

Nomo is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it promptly.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the app or by email. Continued use of Nomo after changes constitutes acceptance of the updated policy.

Contact

Questions or requests? Reach out at support@nomotravel.app